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Service Management Software – Defining Your Service Levels
2010-02-09 03:16:01
To effectively implement service management software and ITIL service desk, communication between IT and its customers is vital Merely looking at the business / IT interfaces without going back through the components of the service chain (agreements with Suppliers and other departments that support the services) is not good practice
How to Think Like a CEO
2010-02-08 10:17:15
Every year thousands of people decide to take the plunge and go into business for themselves Whether they have an idea for a great new product or service that they believe everyone will want or whether they decide to start a more tried and true business form, when the entrepreneur inside takes hold it must be appeased
How Small Businesses Can Benefit From Accountancy Services
2010-02-08 09:38:09
Small businesses are in many cases enterprises that function on a tight budget, which is why small business owners try to cut down costs in wherever possible Although this is a good practice there are many instances when removing certain critical functions for reasons of cost cutting eventually leads to the failure of the business
Information Security Metrics (Objectives With Measurements)
2010-02-07 08:59:09
Many people find the idea of creating Information Security Metrics to be a daunting task This article will help you by reviewing what is required to create a set of meaningful metrics for your Information Security Program
Does An Information Security Policy Create Corporate Implications?
2010-02-07 08:52:08
It's fairly easy to declare an information security policy such as "information is a valuable asset and must be protected by all personnel"; but what are the implications to your company of such a policy For starters it means people must recognize that information is a company asset and has value, that it includes electronic and physical information as well as the spoken word, that it must be protected from unauthorized disclosure, and that no one is exempt (including the CEO and the board)
Information Security Requires Only One Policy
2010-02-07 08:45:10
Large "P" policy vs small "p" polices
5 Ways That Help Desk Software Can Improve Your Business in 2010
2010-02-06 19:57:01
1 Help Desk Software will give you a way to keep track of tickets that you have posted for a client or customer
The Cost of Poor Customer Support
2010-02-06 19:50:10
A recent study conducted by Genesys in collaboration with leading industry analysts at Datamonitor/Ovum shows that poor customer service is costing US businesses $83 billion annually Most businesses are aware that excellent customer service positively impacts their bottom line, but fewer than one third of businesses have any way of tracking or measuring revenue per call or how much revenue is lost with an unhappy customer
An Attraction Marketing Formula to Your Business and Personal Success
2010-02-05 13:17:26
The time of traditional marketing is now over and with the attraction marketing formula, entrepreneurs have found a new way of luring more customers into their customer base Nowadays, more and more business owners are using an attraction type of marketing in their businesses because having this type of marketing is in fact the most effective way of raising your profits and also building a much more solid client base
How to Buy Personal , Business and Commercial Copiers
2010-02-05 11:59:17
Buying a multifunctional copier/printer/scanner can be confusing If you are not familiar with the products, it can be difficult to find the right copier to suit your needs
How to Buy a Refurbished Copier
2010-02-05 10:59:04
By connecting one of our all-in-one devices to your network you are adding powerful business capability Not only can Digital products reduce your printing and copying costs they are also integral communication tools
Presenting For Management Buy-in
2010-02-05 08:30:51
You need to ask management for more human resources to handle the volume of work in your department Management is averse to increasing expenses
Human Resources in 2010: What to Watch
2010-02-04 23:29:34
While the beginning of a New Year traditionally represents a fresh start, the arrival of 2010 has many continuing to brace themselves for the ongoing effects of "The Great Recession" Though we all hope the worst is now behind us, many companies and individuals alike are still tightening their belts and looking for new ways to reduce spending, while essentially continuing to hunker down for the indefinite future
Accidents at Work: What Everyone Ought to Know About Work Accident Duties
2010-02-04 12:10:12
Every year, there are over 36 million working days lost because of accidents at work and work-related ill health, according to The Royal Society for the Prevention of Accidents There are also around 350 deaths every year due to accidents at work, 1,000 deaths in work-related accidents on the road and 12,000 early deaths because of past exposure to hazardous substances like asbestos
How To Deal With The Recession--4 Keys To A Smart Strategy
2010-02-04 10:24:07
The Upside of a Downturn It may be tough to believe, but a recession can prove a very fruitful time for a business "It's only when the tide goes out that you learn who's been swimming naked," goes the Warren Buffett maxim
"Houston, we Have a Problem"
2010-02-04 09:45:00
Square peg into round hole = successful failure Liz Hunter, a Senior Associate with RM2 Partnership, who specialise in employee share schemes, explains why employers need to re-examine their current human capital strategy to position themselves correctly for future growth Recall the 1995 film Apollo 13, which starred Tom Hanks as Jim Lovell
Blogging With Cisco Systems CEO John Chambers
2010-02-04 07:16:33
Good luck trying to get most executives to seriously contemplate blogging Yet, some of the biggest names in corporate America are bloggers
The Bankable Forecast
2010-02-03 10:02:57
Title: The Bankable Forecast The Chief Revenue Officer (CRO) role is based on the growing understanding that revenue is a system-level process just like other core business systems (quality, production, accounting, information, etc)
Bring Prosperity Into Your Work
2010-02-02 20:01:04
Your office is where you might spend forty or more hours a week While you might be comfortable in your space what about your co-workers and your clients
Increase Your Office Efficiency and Productivity
2010-02-02 19:57:07
Your office is the place where you get your work done, where you do your business and where you need to be productive But when your Feng Shui isn't balanced, then you might be setting yourself up for disaster – or at least inefficiency
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